short article is another demonstration piece of how veterinarians
can be perceived from the single point of view of a demanding
member of the public.
forces a vet to make people wait? Maybe the vet is actually busy?
What makes the veterinary receptionist not greet every person
with a winning smile and a full, complete and accurate reason
for a client having to wait? What makes the staff enquire if the
client can actually pay?
the disgruntled client subsequently attends the vet practice down
the road and... are the staff there robotic, programmed with a
plastic cheerful greeting? Are they luckily having a quiet day
and are in need of a walk in client albeit a potential bad debtor?
Has the vet just won lotto and is able to establish a credit payment
agreement with a poorly financed pet owner?
we tarnish the Yorkshire idyll of the saintly James Heriot?
is the angel and who is the demon?